“超越满意标准，创造服务价值"是我们的服务理念，我们坚持认为：服务是产品功能的延伸，是产品价值不可或缺的有机组成部分。服务是艾德沃公司营销核心，服务理念将始终贯彻到我们营销工作的方方面面。公司建立了由市场部（销售部）策划、组织，各办事处负责落实的销售服务网络，拥有一支由专业人员组成的售后服务队伍；设有售后服务热线电话，能够及时为客户解决产品使用中的各种问题，听取顾客的意见；同时在公司驻外办事处设有专门的售后技师，可以及时上门为您进行产品调试、维护指导和维修服务。
“Beyond satisfaction standards, services to create value”is our service concept, we insist that: service is an extension of the product function, is the organic component of the product value integral. Service is the core of EDW marketing, service concept will always carry out to our marketing aspect of work. The company established by market department (Sales) planning, organization, the office responsible for the implementation of sales service network, owned by a professional customer service team; a customer service hotline, timely for customers to solve various problems in the use of the product, listen to the views of customers; also is equipped with the special customer service technician in the foreign offices, timely door-to-door for you product commissioning, maintenance and repair service guide.
郑重承诺：
艾德沃公司生产的“艾德沃”牌产品：制造全过程符合ISO9001质量管理体系标准要求，产品质量完全符合质量标准。在制造过程中,顾客可以对其所订产品进行监制。产品实行质量三包，终身服务。
设备如在运行中出现故障，只要您拨打我们售后服务电话，我们将在接到通知1小时内作出明确答复，必要时省内24小时（省外48小时）内将有专业服务人员赶到现场协助解决。为确保您系统正常使用及最快的反应时间，艾德沃公司遍布全国的销售服务网点将为您提供就近及时的服务。
Solemn commitment:
EDW company's production of "EDW" brand products: in accordance with the ISO9001 quality management system standard requirements for the whole process of manufacturing, the quality of products in full compliance with quality standards. In the manufacturing process, the customer can supervise the ordered products. Product implementation of Three Guarantees quality, life-long service.
Equipment such as occur in the operation of the fault, as long as you call our after-sales service telephone, we will be notified within 1 hours to make a clear answer, when necessary, in 24 hours (48 hours outside) will have a professional service personnel rushed to the scene to help solve. To ensure that your system normal use and the fastest response time, EDW offices throughout the sales and service outlets throughout the country will provide you with the nearest in time service.
服务热线 Service hotline：
- 服务热线： 武汉艾德沃泵阀有限公司（027）89901113 84665776
- 服务传真：（027）89901117
- E-mail：EDW2005@126.com EDW2011@126.COM
- 投诉电话：（027）89901125
